Senior Community Management Associate

  • Full Time
  • Karachi

Confidential

Job Advertisement: Senior Community Management Associate

Location: Karachi, Pakistan
Salary: Up to 130K PKR
Work Setup: Onsite
Working Hours: Rotational Shifts (Including evenings, nights, weekends, and public holidays)
Working Days: Tuesday to Saturday

Job Responsibilities:

Build and execute communication plans for digital channels (social media, push notifications, in-app stories, etc.).
Achieve and maintain performance metrics like SLA, CSAT, and Social Sentiment.
Analyze trends using analytical tools and generate weekly/monthly reports.
Engage with users on social media, enhancing brand reputation and engagement.
Create engaging, trend-oriented content, including memes.
Problem-solving and complaint escalation.
Collaborate on cross-functional projects using tools like Asana.

Requirements:
Minimum 2 years of experience in Social Media Marketing and Community Management.
Proficiency in content creation; knowledge of meme marketing is a plus.
Strong communication skills in English and Urdu, with a flair for customer engagement.
Sociable, articulate, and capable of managing time effectively under pressure.
Willingness to work rotational shifts.

Apply at sikandar@esquare.com.pk