Confidential
Job Announcement!
Position: Reservation Officer
Location: Hotel Mehran, Karachi.
Responsibilities:
– Handle reservations efficiently via phone, email, and online platforms.
– Provide accurate information about room availability, rates, and packages.
– Upsell rooms and services to maximize revenue.
– Maintain and update guest records in the reservation system.
– Address guest inquiries and resolve issues promptly and professionally.
– Follow up on special requests and ensure guest preferences are noted.
Requirements:
– Proven experience in a similar role, preferably in the hospitality industry.
– Customer-focused mindset with a warm and professional demeanor.
– Fluency in English; additional language skills are a plus.
Interested candidates may send their CVs at hr@hotelmehran.com by mentioning the post in subject line.