Customer Support Specialist

  • Full Time
  • Karachi

Confidential

Join the Support Team at TechoMatrix!

Are you passionate about delivering exceptional customer experiences? We’re looking for a Customer Support Specialist (Junior to Mid-Level) to join our team and make a difference!

πŸ“ Location: Onsite – F.B Area Block 10, Karachi
πŸ•˜ Shift Timings:
— Morning: 9 AM to 6 PM (5 days a week)
— Night: Flexible 9-hour shift between 6 PM and 6 AM (6 Days a week)
πŸ’Ό Job Type: Full-Time

πŸ”‘ What You’ll Do:
* Respond to customer inquiries and provide effective resolutions.
* Collaborate with the team to enhance support processes.
* Build strong relationships with customers by delivering timely solutions.

🌟 What We’re Looking For:
+ Experience: 1-2 years in customer support or a related role.
+ Communication: Excellent verbal and written English skills.
+ Problem-Solving: Strong analytical skills to resolve issues effectively.
+ Team Spirit: A collaborative mindset to work closely with peers and clients.

✨ What We Offer:
Market-competitive salary
Career growth opportunities
Medical insurance
Fun-filled employee engagement activities
A positive and supportive work environment

🌍 Ready to Make an Impact?
Apply now to join the Techomatrix family and elevate your career!
πŸ“§ Send your resume to: hina.anwar@techomatrix.com
πŸ“§ CC: hr@techomatrix.com