Claim Officer

  • Full Time
  • Karachi

Confidential

Job Title: Claim Officer (Health & Life) – KARACHI

Job Description:
We are seeking a meticulous and dedicated Claim Officer (Health & Life) to manage health insurance claims and oversee underwriting processes for new and existing employees. The ideal candidate will ensure efficient handling of claims, compliance with policies, and proactive coordination with stakeholders to support seamless insurance operations.

Key Responsibilities:
Claims Management:
• Keeping complete record of claims (health & life) both softcopies as well as hard copies.
• Responsible for timely replies of email regarding health and life claims.
• Copying + Scanning claims for record purpose.
• Registering claims once forwarded to the insurer.
• Daily follow ups on claims.
• Tracking claims through portal.
• Arranging requirements from clients raised on their claims by the insurers.
• Maintaining registers of health & life claims.
• Arranging prior approvals on clients’ behalf.
• Resolving clients concerns & queries and guiding them through the process.
• Vigilance over calls 24/7 in case of emergencies.
• Update claim records in official software.

Underwriting:
• Underwriting Backup
• Arranging different quotes from different insurance companies and preparing comparative analysis.
• Employee inductions and deletion on behalf of clients.

Coordination & Communication:
• Act as a point of contact for employees regarding insurance-related inquiries and claims issues.
• Collaborate with HR and insurance providers to streamline insurance enrollment and renewal processes.
Qualifications and Skills:
• Bachelor’s degree in Business Administration, Insurance, Finance, or a related field.
• Prior experience in health insurance claims processing or underwriting is preferred.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in using insurance management systems and Microsoft Office Suite.

Position Highlights:
• Market compatible Salary (As per experience)

Perks & Benefits:
• Health Insurance IPD (Self, Spouse, Kids, Parents)
• OPD (Self, Spouse, Kids, Parents)
• Leave Encashment
• Mobile Phone with SIM

Contact:
Kindly send your updated CV to: n.shaikh@indemnifier.net by mentioning the Job position in Subject Line. Or you can also WhatsApp on : 0316-3638494